Cancellation and Refund policy

Cancellation And Refund Policy

 

We will credit the money back to the same account you used while making the booking. For example, if you used your credit card, we will make an appropriate charge reversal. If you used your debit card, we will credit the money back to the debit card.

 

How long does it take to process the refund?

 

We usually process the refund within 4 working days of cancellation. However, it may take slightly longer to reflecting your account statement depending upon your bank.

 

All the cancellations must be communicated in written.

Token amount is non refundable in any cases.

Cancellations made 15 Days prior to travel date will attract cancellation charges. Cancellations charges will vary from 25 % - 50% of the total tour package cost.

100 % Retention charges will be levied for bookings cancelled within 15 days of travel date or No show scenarios.

No refunds will be given in case of missed or unused services. This includes Flights, Trains Hotel stays, meals, sightseeing, transfers, entry ticket,

permits or any other Palyatra Tours and Travel Agency services.

Palyatra Tours and Travel Agency have the right to cancel your Invoice due to insufficient Advance Amount

In case, clients are suspected to indulge in any kind of illegal activity or violent behaviour, Palyatra Tours and Travel Agency will immediately stop the services while holding all the refunds.