Terms & Conditions
These Terms & Conditions govern your use of the Palyatra website and our travel planning and booking services. By using our website or requesting a quotation, you agree to these terms.
Our services
We help you discover destinations, customise journeys, prepare quotations and arrange travel bookings. Package details, inclusions, pricing and availability shown on the website are indicative and confirmed in your personalised quotation and booking confirmation.
Quotations and bookings
A quotation is provided for your review and may be refined with your travel expert. A booking is confirmed only once you accept the quotation and complete the applicable payment and confirmation steps communicated to you.
Pricing
Pricing is provided in your quotation and may depend on travel dates, group size, hotel category, transport and other choices. Applicable taxes and fees, where relevant, are detailed in your quotation.
Your responsibilities
You agree to provide accurate information, including valid travel documents, and to comply with the requirements of your booked services and destinations.
Third-party services
Some services — such as flights, hotels, visas and activities — may be provided by third-party suppliers. Their own terms and conditions may apply to those services.
Changes to these terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact
For any questions about these terms, please reach us through our contact page.